For better insights, assess research performance at the department level – Clarivate

Powering academic institutions and government organizations
Clarivate is home to leading research, education and library solutions, including Web of Science™, ProQuest™, Ex Libris™ and Innovative™.
Featured
Highly Cited Researchers 2024
See the individuals who have demonstrated significant and broad influence in their fields of research.
The Institute for Scientific Information
Fostering the scientometric community through research and collaboration.
Research Professional News
A trusted source for authoritative, editorially independent news and analysis.
Academic AI
Pushing the boundaries of research and learning with AI you can trust.
Deliver innovative and impactful research outcomes by equipping your institution with trusted data, flexible solutions and unbiased expertise.
Research discovery and referencing
Research funding and analytics
Publisher solutions
We help libraries support the curriculum with essential content to enable the success of students, researchers and faculty.
Our solutions
Seamless workflows for librarians and their users.
Our solutions
Clarivate helps public, academic, government, and specialty libraries, as well as library consortia, modernize in support of the unique communities they serve.
Academic libraries
Public libraries
A leading provider of global transformative intelligence.
Clarivate™ is a leading global provider of transformative intelligence. We offer enriched data, insights & analytics, workflow solutions and expert services in the areas of Academia & Government, Intellectual Property and Life Sciences & Healthcare.
Featured articles
Clarivate Appoints Former ProQuest CEO Matti Shem Tov as the Company’s Next CEO

Clarivate Appoints Former ProQuest CEO Matti Shem Tov as the Company’s Next CEO
How Clarivate uses Artificial Intelligence you can trust to transform your world

How Clarivate uses Artificial Intelligence you can trust to transform your world
Clarivate newsroom
Support areas
Sustainability
We have embraced an extensive, holistic approach to sustainability in order to drive measurable impact.
Voice of Customer
See how we keep our customers first
See the stories
Explore Clarivate insights
Stay informed with the latest insights, news, and research from Clarivate. Explore our blogs, webinars, podcasts, reports, and case studies to stay ahead of trends and innovations in your field.
Featured
A responsible framework for evaluating the societal impact of research
Read the report to learn more about this innovative framework in more detail.
The Pulse of the Library report
Read the report to learn about how libraries are approaching AI and other mission-driven topics.
Blog
Our blogs
Expert analysis
Expert analysis
Our webinars
Find logins to all Clarivate products below.
Sara Branch
Product Manager
Sara Branch
Product Manager
Three ways Clarivate is closing information gaps and establishing reliable data for improved decision-making
To win more funding and plan a course for the future, institutions need to understand how their research programs currently perform. According to a 2023 survey of research office staff, the metrics most often relied upon for assessment are published research and citation impact of published research.
For many institutions, this bibliometric data must be reported at the department level to be actionable. Why? Department-level data drives greater understanding of individual researchers and how they fit into the larger group, enabling meaningful conversations about collective strategy and individual career planning. Further, this data can serve as an indicator of internal collaboration between departments, driving insights that generate efficiencies and lead to increased cross-disciplinary activity.
While department data is valuable to decision-makers, collecting it is challenging. Keep reading to learn about:
A barrier to analyzing bibliometrics at the department level stems from the literature itself: authors do not always note their department as part of their affiliation. Web of Science Core Collection™ data show that in 50% of papers attributed to 17,000 institutions, the author’s department is simply missing. This means data needs to be collected and validated in other ways, relying on researchers to update information in multiple locations and systems. Consider a common situation in universities: different areas of the institution holding and managing similar data, but for different purposes. Different purposes can mean that elements of the data vary and can result in inconsistencies.
Over several decades, organizations have developed tools and software to help manage this data.
Working with our community of academic leaders, libraries and system providers, we continue to develop and enhance automated and reliable systems for research and profile management that enable analyses at multiple levels, including the department level. Via solutions such as Web of Science™, Esploro™ and InCites Benchmarking & Analytics™ , institutions can overcome traditional challenges and build a foundation for better decision-making.
We help institutions gain deeper insights through:
Standardized naming
Clarivate uses a proprietary algorithm along with expert editorial interventions to standardize organization names, enabling users to find and analyze the complete output of an institution. We applied that process to standardize names of units within the institutions and in August 2023, released department affiliation data for 25 million Web of Science Core Collection records. There’s more to come as we unify department data with an ever-increasing number of records. Collaboration is key and we encourage institutions to submit changes and corrections.
As of March 2024, this data is included in InCites Benchmarking & Analytics so that institutions can identify top researchers within specific departments, conduct comparisons against peers at the department level and foster collaborations. Additional development will follow, including improved analytics capabilities and a prebuilt Department Report.
Power for campus-wide data capture
The problem of multiple stakeholders holding the same data in various systems can be addressed with Esploro Research Portal and Profiles. Esploro automatically captures publications using its Author Matching AI algorithm, connecting information gathered from repositories, Ex Libris™ CDI, and ORCID across all disciplines. Esploro reduces manual data entry and increases accuracy by linking department affiliation to each publication, enabling analysis at this level.
For Southern Cross University, Esploro became a singular research portal, removing duplicative efforts between the Office of Research and Library. Margaret Pembroke, Library Systems, says “[With Esploro] we are taking the manual labor out of the process to save researchers’ time, save the Library’s time and save the Office of Research’s time. Then, we share a clean, accurate data set with everything they need for reporting to funders, or any other reporting.”
Accommodating organizational dynamics
Precisely analyzing an institution’s faculty and researchers in alignment with current organizational structures can be accomplished by using My Organization, an integrated module within InCites Benchmarking & Analytics. My Organization is customized to deliver standardized citation reporting for an institution, at virtually any level.
Further integration allows profile data from Pivot-RP™ or the organizational structure from Esploro to be uploaded into My Organization to save time and effort, plus establish consistency between systems.
Published research serves as a key data point for performance measurement for a reason: it’s an objective way to benchmark against peers and track progress toward goals. The challenges of delivering the clean and accurate data needed to make bibliometrics actionable are being tackled as processes become automated and resources integrate, creating greater consistency.
At Clarivate, we are committed to continuing this journey, identifying and resolving data problems so that published research can remain a reliable and insightful measurement. By working with the broader academic community, we are continually improving analytics capabilities at all levels and building a foundation for better decision-making.
Contact us to get started with InCites, My Organization or Esploro.
The latest news, technologies, and resources from our team.
© 2025 Clarivate. All rights reserved.
Please be advised that recently there have been fraudulent job offers and interviews using the Clarivate name, logo and even names of our colleagues.
Please be aware that Clarivate will:
If you have any question about a position posted in our company name, please check our current open positions on the Clarivate website Careers pages or contact one of our recruiting team members directly.
If you have been the victim of a scam, please contact your local law enforcement agency.
This link leads to the machine-readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.

source

About The Author

admin

See author's posts