May 31, 2026

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Meeting Report: ICANN's Registration Data Request Service Requestor Experiences – CircleID

During CSG Open Working Session at ICANN79, Members from the ICANN Community were invited to an open meeting to share their experiences with Registration Data Request System (RDRS) from the Requestor side. As President of the Edgemoor Research Institute (ERI), I had the honor to present the keynote address and I am pleased to be able to provide you with ERI’s report of the meeting.
Last November, ICANN launched a ticketing system for those interested in obtaining domain name registration data formerly known as the Whois System. Titled Registration Data Request Service (RDRS), the portal aims to direct requests for WHOIS data to participating registrars, who then decide whether or not to disclose the data. ICANN has positioned the service as a two-year test to gauge the marketplace demand level for domain name registration data. (“Registration Data”). Registrar participation is voluntary, and they are the sole decision makers as to whether Registration Data will be released according to applicable law. If enough demand is demonstrated, then the ICANN Board will consider whether to adopt more permanent solutions like the System for Standardized Access/Disclosure (SSAD) recommended by the Generic Name Supporting Organization (GNSO) Expedited Policy Development Process (EPDP).
In response to requests from ICANN org and the community, Requestors have been testing the service and documenting their results. The Registrars meet regularly within the Registrar Stakeholder Group (RrSG). The Requestors have been providing feedback within their various organizations, but there has not been a forum for Requestors from across all constituencies to share their experiences. Accordingly, in the spirit of working with the community to try to improve the system and thus the results of the test, ICANN’s Commercial Stakeholder Group (CSG) hosted an open working session to discuss requestor experiences and potential system improvements.
The following summarizes the findings, experiences, lessons learned, and recommendations for potential future steps. These are organized into three groups, disclosure related issues, usability of RDRS, and suggestions for follow-up.
We have attempted to reflect, as faithfully as possible, the contributions made by the participants from various stakeholder groups and ICANN.org. The opinions and conclusions included below are taken from the meeting and do not represent the opinion of the session organizers nor that of the report authors.
The recordings, transcriptions and chat of the event are available at: https://icann79.sched.com/event/1a1Ep/gnso-csg-membership-work-session
The CSG plans to continue its engagement in the RDRS program and anticipates more community events. Future events may be organized with other groups, particularly the RDRS Small Group with the assistance of interested stakeholders.
Thanks to all the presenters and participants, with special thanks to:
Business Constituency – Mason Cole, Chair
Intellectual Property Constituency – Lori Schulman, President
Internet Service Providers and Connection Providers, Philippe Fouquart, Chair
Edgemoor Research Institute – Rapporteur
Verizon Inc. – Patrick Flaherty
Meta Inc. – Margie Milam
Chanel – Romain Mallet
Nelson Mullins – John McElwaine and Chris Casavale
Holland & Knight – Thomas Brooke
IIlumintel – Greg Aaron
Tracer – Faisal Shah
GAC Public Safety Working Group
ICANN Global Domains – Eleeza Agopian
By Steve Crocker, President, Edgemoor Research Institute
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